Privacy Policy
Privacy Policy for Dolfin360 Social Manager
Last Updated: June 2026
Policy Highlights
Secure Encryption
All database records and integrated tokens are encrypted at rest.
User Control
Disconnect connected social media accounts anytime.
Right to Deletion
Request account and data deletion by email.
Questions? Contact us:
info@dolfin360.com01.Introduction
Dolfin360 Social Manager (“Dolfin360”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform and services.
02.Information We Collect
We may collect the following information:
Account Information
- Name
- Email address
- Phone number
- Company information
- User account credentials
Social Media Information
When you connect social media accounts, we may access:
- Public profile information
- Page information
- Account identifiers
- Content and posts you authorize us to manage
- Analytics and engagement data
CRM and Lead Data
- Customer information entered into the CRM
- Lead details synchronized from Facebook, Instagram, LinkedIn, Google, and other connected services
- Communication records and activity logs
Technical Information
- IP address
- Browser type
- Device information
- Login activity
- Usage statistics
03.How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Authenticate users
- Publish and schedule social media content
- Synchronize leads from connected platforms
- Generate reports and analytics
- Improve platform functionality
- Provide customer support
- Comply with legal obligations
04.Data Sharing
We do not sell, rent, or trade your personal information.
Information may be shared only:
- With third-party service providers necessary to operate the platform
- With social media platforms you explicitly connect
- When required by law or legal process
- To protect our rights, users, or systems
05.Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
06.Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
07.Your Rights
You may:
- Access your information
- Update your information
- Request deletion of your data
- Disconnect social media accounts
- Close your account
Data Deletion Request
Users may request deletion of their account and associated data by contacting:
We will process deletion requests within a reasonable period in accordance with applicable laws.
08.Third-Party Services
Our platform may integrate with:
- Other third-party services
Your use of those services remains subject to their respective privacy policies.
09.Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after updates constitutes acceptance of the revised policy.
10.Contact Information
For questions regarding this Privacy Policy: