Broadcasts that send from your own SES
Build segments from live CRM data, compose once, and dispatch through AWS SES with deliverability and open-rate reporting back on the contact record.
Communication & Marketing · Campaigns on AWS SES & contacts


Email that sends from your own infrastructure
Marketing email platforms charge by the size of your list, whether or not you mail it, and then hold your deliverability reputation on shared infrastructure you cannot inspect. It is a strange arrangement for a channel that is supposed to be the cheap one.
Dolfin360 Email Marketing dispatches through AWS SES — your own sending domain, your own reputation, at SES rates — while the audience, the composition and the reporting stay in the CRM. You are billed per email sent at a published credit rate rather than per contact stored, so a large dormant list costs you nothing until you actually mail it.
Your SES, your reputation
Send from your own verified domain through AWS SES. Warm-up, bounce handling and suppression are yours to control, not a shared pool's.
Segments from live CRM data
Build an audience from pipeline stage, territory, product interest or last activity. The segment resolves at send, so it is never stale.
Reporting on the contact
Opens, clicks, bounces and unsubscribes land on the contact record, so the rep opening that deal tomorrow can see what marketing sent.
Compose once, target precisely
A visual builder over live CRM segments and merge fields.
Build the email in a block-based composer with your brand's colours and typography, then insert merge fields that read from the same contact record your sales team edits — company name, owner, last quotation value, renewal date.
Audience selection is a query, not an upload. Choose everyone at a stage, in a region, or with an attribute combination, preview the resolved count before you send, and exclude anyone with an open support ticket if that is the right call this week.
- 01Block-based composer — brand styles, reusable sections
- 02CRM merge fields — from the live contact record
- 03Resolved-count preview — see the real audience before sending


What is inside Email Marketing
Your verified domain, your sending reputation, SES economics.
Reusable branded sections and responsive layouts.
Audiences resolved at send time, never a stale export.
Personalisation drawn from the shared contact record.
Automatic suppression written back to the contact.
Opens, clicks and unsubscribes at both levels.
Deliverability you can actually diagnose
Bounce, complaint and suppression handling on your own domain.
Hard bounces suppress automatically and are written to the contact so nobody wonders why that address stopped receiving mail. Complaints are recorded against the campaign and the record. Because sending runs through your verified SES identity, DKIM, SPF and DMARC alignment are things you configure and can verify — not a support ticket to a vendor.
Campaign reporting covers the usual open, click and bounce rates, and the same events appear on each contact's activity timeline, which is where they are most useful during a sales conversation.
- 01Automatic suppression — hard bounces and complaints, written back
- 02Domain authentication — DKIM, SPF and DMARC on your identity
- 03Per-contact activity — opens and clicks on the timeline


From segment to reported result
Segment
Query the CRM for the audience; preview the resolved count.
Compose
Build the email with brand blocks and merge fields from the record.
Send
Dispatch through your own SES identity at the published credit rate.
Read back
Opens, clicks and bounces land on the campaign and on each contact.
The pricing difference
Platform facts and published rates — not customer-measured outcomes.
“We were paying for a list, not for sending. Moving to our own SES identity cut the bill and finally made deliverability something we could debug ourselves.”
Verify a domain and send your first campaign
Connect AWS SES, import your list, and mail a live CRM segment today.
Email Marketing questions
Because deliverability follows the sending identity. Using your own verified domain and SES account means warm-up, bounce handling, suppression and DKIM/SPF/DMARC alignment are things you control and can diagnose, instead of sharing a pool you cannot inspect.
No. Billing is per email sent — 1 credit each at the published rate — not per contact in the database. A large dormant list costs nothing until you actually mail it.
Yes, and the segment is a live query rather than an upload. Target by pipeline stage, territory, product interest or last activity; the audience resolves when you send, and you can preview the resolved count first.
Try Email Marketing free for 14 days
No credit card. It shares data with every other module the moment you turn it on.
